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Feature Details

Module: Retail and commerce
First Available In 10.0.35
Find out more at https://aka.ms/ordercancelasyncLifecycle State: Can Be Disabled:

Content Author Info

Created By Nathan Clouse
Created On 2023-07-16
Updated By Nathan Clouse
Update On 2023-08-05

This feature allows the store associates to asynchronously cancel the asynchronous customer orders so that the store associates can return the customer deposit, if any and submit the cancellation request. However, the orders get cancelled when the cancellation request in processed in the headquarters. Moreover, this feature enables the system administrator to add the "Force conclude operation" to the transaction grid so that the store associate can complete the order asynchronously, if the order capture is taking a long time to complete.